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A STUDY ON ADMINISTRATION AND FACILITY MANAGEMENT AT Religare

Introduction

HRM and installation direction

‘People are our greatest plus ‘ is a mantra that companies have been intoning for old ages. But merely a few companies have started seting Human Resources Management ( HRM ) systems in topographic point that support this doctrine. There are a figure of challenges in the Indian industry which require the serious attending of HR directors to ‘find the right campaigner ‘ and construct a ‘conducive work environment ‘ which will be good for the employees, every bit good as the organisation. The industry is already under emphasis on history of relentless jobs such as abrasion, confidentiality, and trueness. Other jobs are pull offing people, motive to follow new engineering alterations, enlisting and preparation, public presentation direction, development, and compensation direction. With these challenges, it is seasonably for organisations to rethink the ways they manage their people. Pull offing HR in the cognition based industry is a important challenge for HR directors as it involves a multi undertaking duty. In the present scenario, HR directors perform a assortment of duties. Earlier their function was confined to administrative maps like pull offing work force demands and keeping axial rotations for the organisation. Now it is more strategic as per the demands of the industry.

Facility Management means all the services provided by the employer for smooth operation of the organisation. It includes Housekeeping, Transport, Electrical Maintenance, Plumbing, Carpentry, Security, Canteen, Building Maintenance, Pest control, Laundry, Travel agreements, and is in general. Apart from this any work related to employee public assistance and disposal will fall under installation direction. In some organisation, statutory conformity with respect to contract labour besides comes under installation direction. Further interaction with Govt.officials like ESIC, PF, Lab our section, Factory inspectorate, Police functionaries besides comes under HRM and installation direction.

The nature of these managerial occupations varies every bit significantly as the scope of administrative services required by organisations. For illustration, administrative services directors who work as contract decision makers oversee the readying, analysis, dialogue, and reappraisal of contracts related to the purchase or sale of equipment, stuffs, supplies, merchandises, or services. Other administrative services directors handle the acquisition, distribution, and storage of equipment and supplies, while others oversee the disposal of excess or unclaimed belongings.

Administrative services directors spend much of their twenty-four hours in an office, but site visits around the edifice, out-of-doorss to oversee evidences maintaining activities, or to other installations under their direction are common. If supervising a building undertaking, travel to the building site is typical. Technology allows many installation directors to supervise equipment remotely and teleconferencing has reduced the demand to go every bit often to run into with off-site staff and sellers.

About half of administrative services directors work a standard 40-hour hebdomad ; most of the staying work force work longer hours. However, unsalaried overtime often is required to decide jobs and run into deadlines. Facility directors frequently are “ on call ” to turn to a assortment of jobs that can originate in a installation during nonworking hours.

Education and experience demands for these directors vary widely, depending on the size and complexness of the organisation. In little organisations, experience may be the lone demand. In big organisations, nevertheless, administrative services directors may necessitate a unmarried man ‘s grade and appropriate experience.

Directors of belongings acquisition and disposal need experience in buying and gross revenues, and cognition of the assortment of supplies, machinery, and equipment used by the organisation. Directors concerned with supply, stock list, and distribution should be experienced in receiving, warehousing, packaging, transportation, transit, and related operations. Contract decision makers may hold worked as contract specializers, cost analysts, or procurement specializers.

Other makings

Persons interested in going administrative services directors should hold good leading and communicating accomplishments and be able to set up effectual working relationships with many different people, runing from directors, supervisors, and professionals, to clerks and blue-collar workers. They should be analytical, detail-oriented, flexible, and decisive. They must be able to organize several activities at one time, rapidly analyze and decide specific jobs, and header with deadlines.

Certification and promotion

Most administrative services directors in little organisations progress by traveling to other direction places or to larger organisations. The Association of Professional Office Managers offers online preparation geared towards little concerns that indicate a degree of professionalism and committedness to office direction.

Promotion is easier in big houses that employ several degrees and types of administrative services directors. A maestro ‘s grade in concern disposal or a related field can heighten a director ‘s chances to progress to higher-level places, such as manager of administrative services. Some experient directors may fall in or set up a direction consulting house to supply administrative direction services to other companies on a contract footing.

Promotion of installation directors is based on the patterns and size of single companies. Some installation directors transfer among sections within an organisation or work their manner up from proficient places. Others advance through a patterned advance of installation direction places that offer extra duties. Completion of the competency-based professional enfranchisement plan offered by the International Facility Management Association can give prospective campaigners an advantage. In order to measure up for the Certified Facility Manager ( CFM ) appellation, appliers must run into certain educational and experience demands. Peoples come ining the profession besides may obtain the Facility Management Professional ( FMP ) certificate, a stepping rock to the CFM.

Company PROFILE

Company PROFILE

Religare is an emerging markets fiscal services group with a presence across Asia, Africa, Middle East, Europe, and the Americas. In India, Religare ‘s largest market, the group offers a broad array of merchandises and services including broking, insurance, plus direction, imparting solutions, investing banking and wealth direction. With 10,000-plus employees across multiple geographicss, Religare serves over a million clients, including corporate and establishments, high net worth households and persons, and retail investors.

Retail Spectrum

Religare is a diversified fiscal services group of India offering a battalion of investing options.

Life Insurance

Asset Management

Equity Trading

Commodities Trading

Online Investment Portal

Insurance Solutions

Loans

Wealth Spectrum

To supply customized wealth advisory services to high net worth persons ( HNIs ) , Religare offers an exceeding choice of investing chances, in every plus category. Our market cognition and formidable resources facilitate wealth acceleration, variegation and capital saving.

Wealth Management

Private Equity Fund

Humanistic disciplines Initiative

Film Fund

Institutional Spectrum

Institutions, Banks and the Corporate have their ain alone investing demands. Religare recognizes this and strives to offer a greatest investing experience for establishments and FIIs globally and would wish to be seen as their preferable investing gateway.

Investing Banking & A ; Securities

Insurance Advisory

Global Asset Management

Recent alterations in the planetary fiscal markets have changed the face of the plus direction concern. Continued globalisation and regulative alterations are functioning as accelerators for M & A ; As. No one today can challenge that emerging markets are the engine of this century ‘s planetary growing. Driven by big, ambitious populations, floaty currencies, important buying power, cost effectual labor and technological invention, emerging markets are at the Centre of a structural displacement in the universe ‘s economic map.

This altering environment tantrums in really good with Religare ‘s scheme for its planetary plus direction services. With an germinating emerging markets platform and a civilization of authorization and liberty, Religare is poised to spouse with “ best-of-breed ” plus direction houses from around the universe runing within a assortment of plus categories & A ; investing subjects and supply strategic support and capital to assist ease responsible growing.

Keeping in line with its scheme, Religare has acquired Northgate Capital, a San Francisco based Fund of Fundss and a important interest in Landmark Partners Inc. ( capable to regulative blessings ) , a private equity and existent estate fund-of-funds plus director focused on secondary minutess.

NEE D FOR THE STUDY

Need FOR THE STUDY

It helps to cognize the demands of the employees in organisation

Facility direction provides for better dealingss between the employer & A ; employees

It facilitates the direction to easy place the budget provided to the employees

It makes the employees work with more enthusiasm

Management can easy cognize who are using the traveling installation

It talks about the excess attention given to the employees in the Organization

Facility direction improves the morale among the employees & A ; besides the good will of the company

Its cut down the abrasion rate in the organisation

OBJECTIVES OF THE STUDY

OBJECTIVES OF THE STUDY

To happen out the installations given by the direction to the staff with mention to Religare.

To analyze the Effectiveness of motive given to the staff, working in the organisation.

To cover and foreground the demands of the staff who are working in the organisation

To propose any necessary betterments sing the installations given by the organisation

RESEARCH METHODOLOGY

RESEARCH METHODOLOGY

RESEARCH DESIGN

The Research is explorative in nature.

Datas USED:

The informations utilized in the survey is Primary in nature i.e. information is collected from employees/respondents of the Organisation.

DATA COLLECTION METHOD:

A study method has been used to roll up the information.

Instrument USED:

Structured questionnaire has been used to roll up informations from respondents. It consists of multiple pick inquiries followed by dichotomous inquiries.

Time period OF SURVEY:

The continuance of the survey was two months.

Sampling

In this survey non chance sampling has been adopted. Under the non chance trying convenience sampling has been taken for the intent of survey.

A sample size of 50 is selected to be representative of the population.

DATA ANALYSIS & A ; INTERPRETATION

Table demoing friendly on the job environment

SI.NO

Particulars

Respondents

Percentage

1

Highly Satisfactory

34

68

2

Satisfactory

7

14

3

Highly Unsatisfactory

9

18

Entire

50

100 %

Inference:

Harmonizing to the study,

68 % of the respondents have expressed that they are highly satisfactory with working environment,

14 % of the respondents have expressed that they are satisfied with the working environment,

18 % of the respondents have expressed that they are highly unsated with the working environment,

Chart demoing friendly on the job environment

Table demoing convenient work location

SI.NO

Particulars

Respondents

Percentage

1

Satisfactory

27

54

2

Impersonal

18

36

3

Not satisfactory

5

10

Entire

50

100

Inference:

Harmonizing to the study,

54 % of the respondents have expressed that they are highly satisfactory with convenient work location,

36 % of the respondents have expressed that they are satisfactory with convenient work location,

10 % of the respondents have expressed that they are highly non satisfactory with convenient work location.

Chart demoing convenient work location

Table demoing acknowledgment the organisation is supplying for your work accomplished

SI.NO

Particulars

Respondents

Percentage

1

Highly Satisfactory

29

58

2

Satisfactory

6

12

3

Highly Not satisfactory

15

39

Entire

50

100

Inference:

Harmonizing to the study.

58 % of the respondents have expressed that they are highly satisfactory with acknowledgment the organisation is supplying for your work accomplished,

12 % of the respondents have expressed that they are satisfactory with acknowledgment the organisation is supplying for your work accomplished,

39 % of the respondents have expressed that they are highly non satisfactory with acknowledgment the organisation is supplying for your work accomplished,

Chart demoing Recognition the organisation is supplying for your work accomplished

Table screening are you happy with the chances given by the organisation for flexible working hours

SI.NO

Particulars

Respondents

Percentage

1

Highly Satisfactory

22

44

2

Satisfactory

12

22

3

Satisfactory Not satisfactory

16

32

Entire

50

100

Inference:

Harmonizing to the study,

44 % of the respondents have expressed that they are highly satisfactory with happy with the chances given by the organisation for flexible working hours,

22 % of the respondents have expressed that they are satisfactory with, happy with the chances given by the organisation for flexible working hours,

32 % of the respondents have expressed that they are highly non satisfactory with happy with the chances given by the organisation for flexible working hours,

.

Chart demoing you happy with the chances given by the organisation for flexible working hours

Table screening is the seasonableness of care fixs

SI.NO

Particulars

Respondents

Percentage

1

Highly Satisfactory

32

64

2

Satisfactory

15

30

3

Highly Not satisfactory

3

06

Entire

50

100

Inference:

Harmonizing to the study,

64 % of the respondents have expressed that they are highly satisfactory with the seasonableness of care fixs,

30 % of the respondents have expressed that they are satisfactory with the seasonableness of care fixs,

06 % of the respondents have expressed that they are highly non satisfactory with the seasonableness of care fixs.

Chart screening is the seasonableness of care fixs

Table demoing satisfaction in installation given by direction

SI.NO

Particulars

Respondents

Percentage

1

Highly Satisfactory

37

74

2

Satisfactory

8

16

3

Highly Not satisfactory

5

10

Entire

50

100

Inference:

Harmonizing to the study,

74 % of the respondents have expressed that they are highly satisfactory with installation given by direction,

16 % of the respondents have expressed that they are satisfactory with installation given by direction,

10 % of the respondents have expressed that they are highly non satisfactory with installation given by direction.

Chart demoing satisfaction in installation given by direction

Table demoing Interesting and gratifying work

SI.NO

Particulars

Respondents

Percentage

1

Highly Satisfactory

15

30

2

Satisfactory

22

44

3

Highly Not satisfactory

13

26

Entire

50

100

Inference:

Harmonizing to the study,

30 % of the respondents have expressed that they are highly satisfactory with interesting and gratifying work, –

44 % of the respondents have expressed that they are satisfactory with interesting and gratifying work,

26 % of the respondents have expressed that they are highly non satisfactory with interesting and gratifying work.

Chart demoing Interesting and gratifying work

Table demoing Work that gives a sense of accomplishment

SI.NO

Particulars

Respondents

Percentage

1

Highly Satisfactory

18

36

2

Satisfactory

22

44

3

Highly Not satisfactory

10

20

Entire

50

100

Inference:

Harmonizing to the study,

36 % of the respondents have expressed that they are highly satisfactory with sense of accomplishment,

44 % of the respondents have expressed that they are satisfactory with sense of accomplishment,

20 % of the respondents have expressed that they are highly non satisfactory with sense of accomplishment.

Chart demoing work that gives a sense of accomplishment

Table demoing direction support for Additional preparation & A ; instruction

SI.NO

Particulars

Respondents

Percentage

1

Highly Satisfactory

32

64

2

Satisfactory

11

22

3

Highly Not satisfactory

7

14

Entire

50

100

Inference:

Harmonizing to the study,

64 % of the respondents have expressed that they are highly satisfactory direction support for extra preparation and instruction,

22 % of the respondents have expressed convenient that they are satisfactory with extra preparation and instruction,

14 % of the respondents have expressed that they are highly non satisfactory with extra preparation and instruction.

Chart demoing extra direction support for Additional preparation & A ; instruction

Table demoing Job security

SI.NO

Particulars

Respondents

Percentage

1

Highly Satisfactory

36

72

2

Satisfactory

5

10

3

Highly Not satisfactory

9

18

Entire

50

100

Inference:

Harmonizing to the study,

72 % of the respondents have expressed that they are highly satisfactory with occupation security,

10 % of the respondents have expressed that they are satisfactory with occupation security,

18 % of the respondents have expressed that they are highly non satisfactory with occupation security.

Chart demoing occupation security

Table screening Opportunities for personal development

SI.NO

Particulars

Respondents

Percentage

1

Highly Satisfactory

12

24

2

Satisfactory

25

50

3

Highly Not satisfactory

13

26

Entire

50

100

Inference:

Harmonizing to the study,

24 % of the respondents have expressed that they are highly satisfactory with personal development,

50 % of the respondents have expressed that they are satisfactory with personal development,

26 % of the respondents have expressed that they are highly non satisfactory with personal development.

Chart demoing chances for personal development

Table screening Opportunities for promotion/career chances

SI.NO

Particulars

Respondents

Percentage

1

Highly Satisfactory

22

44

2

Satisfactory

12

24

3

Highly Not satisfactory

16

32

Entire

50

100

Inference:

Harmonizing to the study,

44 % of the respondents have expressed that they are highly satisfactory with promotional calling,

24 % of the respondents have expressed that they are satisfactory with promotional calling,

32 % of the respondents have expressed that they are highly non satisfactory with promotional calling.

Chart demoing chances for promotion/career chances

Table demoing excess benefits provided by organisation like circuit, gym, Employee battle, etc,

SI.NO

Particulars

Respondents

Percentage

1

Highly Satisfactory

12

24

2

Satisfactory

8

16

3

Highly Not satisfactory

30

60

Entire

50

100

Inference:

Harmonizing to the study,

24 % of the respondents have expressed that they are highly satisfactory with excess benefits provided by organisation like circuit, gym, employee battle, etc,

16 % of the respondents have expressed that they are satisfactory with excess benefits provided by organisation like circuit, gym, employee battle etc,

60 % of the respondents have expressed that they are highly non satisfactory with excess benefits provided by organisation like circuit, gym, employee battle etc.

Chart demoing excess benefits provided by organisation like circuit, gym, employee battle, etc,

Table demoing Quality of nutrient served in canteen

SI.NO

Particulars

Respondents

Percentage

1

Highly Satisfactory

38

76

2

Satisfactory

08

16

3

Highly Not satisfactory

04

08

Entire

50

100

Inference:

Harmonizing to the study,

76 % of the respondents have expressed that they are highly satisfactory with nutrient served by canteen,

16 % of the respondents have expressed that they are satisfactory with nutrient served by canteen,

08 % of the respondents have expressed that they are highly non satisfactory with nutrient served by canteen.

Chart demoing Quality of nutrient served in canteen

Table demoing Employee suggestion strategy

SI.NO

Particulars

Respondents

Percentage

1

Highly Satisfactory

22

44

2

Satisfactory

8

16

3

Highly Not satisfactory

20

40

Entire

50

100

Inference:

Harmonizing to the study,

44 % of the respondents have expressed that they are highly satisfactory with employee suggestion strategy,

16 % of the respondents have expressed that they are satisfactory with employee suggestion strategy,

40 % of the respondents have expressed that they are highly non satisfactory with employee suggestion strategy.

Chart demoing Employee suggestion strategy

FINDINGS OF THE STUDY

FINDINGS OF THE STUDY

68 % of the respondents expressed that they are highly satisfied with working environment,

54 % of the respondents have expressed that they are highly satisfied with convenient work location

58 % of the respondents have expressed that they are highly satisfied with acknowledgment the organisation is supplying for their work accomplished.

44 % of the respondents have expressed that they are highly satisfactory with flexible working,

64 % of the respondents have expressed that they are highly satisfied with care,

74 % of the respondents have expressed that they are highly satisfied with installation given by office,

44 % of the respondents have expressed that they are satisfied with interesting and gratifying work,

44 % of the respondents expressed that they are satisfied with sense of accomplishment

64 % of the respondents have expressed that they are highly satisfied with extra preparation and instruction

72 % of the respondents have expressed that they are highly satisfied with occupation security,

50 % of the respondents have expressed that they are highly satisfied with personal development

44 % of the respondents have expressed that they are highly satisfied with promotional calling.

60 % of the respondents have expressed that they are highly unsated with the excess benefits provided by organisation like gym installation, employee battle, etc.

76 % of the respondents have expressed that they are highly satisfied with nutrient served by canteen

44 % of the respondents have expressed that they are highly satisfactory with employee suggestion strategy.

Suggestion

Suggestions

The organisation should maintain a path on the staff members to cognize whether the installations provided by them are utilised for the relevant intents & A ; non for their personal utilizations.

Canteen nutrient quality is good but they should maintain more assortment of nutrient.

To utilize parental control package to lock the unneeded web sites.

Similarly the organisation should do conveyance service understanding with respect to UPS, floor cleansing, pest control, constructing care etc.

The working environment should be improved to do the staff member feel happier by doing proper installations for tea and java which should be free.

Proper installations for file direction of employees for active and inactive employees.

LIMITATIONS OF THE STUDY

LIMITATIONS OF THE STUDY

The survey is limited merely to the Noida office and therefore the findings of the survey can non be extended to other subdivisions.

Time and cost are other restraints, so the survey of the sample has been limited to merely 50 members.

The information collected by the research worker is based merely on the questionnaires and so the survey is limited to what is being collected.

Annexure

ANNEXURE

A Survey ON FACILITY MANAGEMENT

1. Name:

2. Age:

3. Marital Status:

4. Education Degree:

5. Working experience:

6. Your sentiment about working environment

a. Highly Satisfactory ( ) B. Satisfactory ( )

c. Highly non satisfactory ( )

7. What do you experience about convenient work location?

a. Highly Satisfactory ( ) B. Satisfactory ( )

c. Highly non satisfactory ( )

8. Are you satisfied with the acknowledgment the organisation?

Supplying for your work accomplished?

a. Highly Satisfactory ( ) b. satisfactory ( )

c. Highly non satisfactory ( )

9. Are you happy with the chances given by the organisation for

Flexible working hours?

a. Highly Satisfactory ( ) b. satisfactory ( )

c. Highly non satisfactory ( )

10. Is the clip frame for care fixs satisfactory?

a. Highly Satisfactory ( ) b. satisfactory ( )

c. Highly non satisfactory ( )

11. Are you satisfied by the installation given by direction?

a. Highly Satisfactory ( ) b. satisfactory ( )

c. Highly non satisfactory ( )

12. Be your work Interesting and Enjoyable?

a. Highly Satisfactory ( ) b. satisfactory ( )

c. Highly non satisfactory ( )

13. Does Work your give a sense of accomplishment?

a. Highly Satisfactory ( ) b. satisfactory ( )

c. Highly non satisfactory ( )

14. Does the Management support for Additional preparation & A ;

Education?

a. Highly Satisfactory ( ) b. satisfactory ( )

c. Highly non satisfactory ( )

15. Express your satisfaction degree sing the Job security in the

Organization

a. Highly Satisfactory ( ) b. satisfactory ( )

c. Highly non satisfactory ( )

16. Opportunities for personal development

a. Highly Satisfactory ( ) b. satisfactory ( )

c. Highly non satisfactory ( )

17. Opportunities for Promotion/career Prospects

a. Highly Satisfactory ( ) b. satisfactory ( )

c. Highly non satisfactory ( )

18. What do you experience about the excess benefits provided by the

Organization like circuit, gym installation, employee battle, etc.

a. Highly Satisfactory ( ) b. satisfactory ( )

c. Highly non satisfactory ( )

19. Are you satisfied with the Quality of nutrient served in the canteen?

a. Highly Satisfactory ( ) b. satisfactory ( )

c. Highly non satisfactory ( )

20. What do you experience about Employee suggestion strategy?

a. Highly Satisfactory ( ) b. satisfactory ( )

c. Highly non satisfactory ( )

21. General suggestion if any,

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Bibliography

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