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Creative Organisational Response to the Problem of Homelessness

Organizational creativeness exemplifies a new and lifting research country within the field of organizational behavior ( Shalley & A ; Zhou, 2007 ) . Organizational Creativity refers to “ a procedure creativeness can affect continuously happening and work outing jobs and implementing new solutions ” ( Basadur, 2004 ; Basadur, Graen & A ; Green, 1982 as cited in Shalley & A ; Zhou, 2007 P 4 ) . Hence we shall utilize the above definition of creativeness in covering with an intractable societal job of ‘Homelessness ‘ which has weekended the roots of our society. Koestler ( 1964, cited in Shalley and Zhou, 2007 ) emphasised the value of ability to recognize new information and to utilize it in job resolution. Therefore, farther we aim to analyze the profound causes of homelessness and will seek to offer some important solutions.

Part A




Home is a broad construct which substantiates several thoughts which relate to assorted facets including comfort, individuality, emotions, security, etc ( Somerville, 1992 ) . On the other manus, in contrast to place, “ Homelessness is a status of withdrawal from society characterized by the absence or fading of the affinitive bonds that link settled individuals to a web of interconnected societal constructions ” ( Glasser, 1994, p 3 suggested by Bahr, Caplow and Sternberg, 1968, p 494 ) . Homelessness is a extremely “ equivocal ” and “ intangible phenomenon ” ( Neale, 1997 ) .

From the above definitions we can reason that homelessness has been personified as a extremely complex issue which is non restricted in any sense and hence has many different worlds to it. The issue of homelessness is merely non confined to “ houselessness ” ( Cooper, 1995 ) but it has diverse chances.

Furthermore, instilling in head that we have to cover with the widespread societal job of homelessness with a originative attack we as a Non-Governmental Organisation ( NGO ) in the United Kingdom ( UK ) infinitely aim to supply the basic services to the homeless people. There are several grounds behind people being stateless hence we as an NGO enterprise to provide the demands of all classs of stateless people without any sort of favoritism. It can include immature male childs and misss, old aged people, handicapped people, males and females. Not merely this but we besides plan to name some extremely qualified Psychologists and Council members who can better the mental province of such people and advice them for a better life. However, by extension we shall discourse the nature of homelessness.


The figure of stateless people estimated world-wide is known to be between 100 million and 1 billion ( UNCHS, 1996 as cited in Speak & A ; Tipple, 2005 ) . Homelessness has widely been accepted as a societal job which non merely is confined to single but the society as a whole. By Law of Nature every individual is born equal so why shall some take a epicurean life and the others suffer?

Our survey has found out that due to homelessness in-migration takes topographic point at a high rate. UK soaks up 17 % of the refuge searchers ( Doherty, Edgar & A ; Meert, 2004 ) . This proves that the homeless people are in such a suffering status that they are compelled to even migrate from their ain state.


The causes of homelessness are seeable every bit good as unseeable and they comprise familial struggle, drug dependence and job of alcohol addiction among young person, including stateless people who do non hold a house since birth, old age homelessness where old people are compelled to abandon their houses and live in old age places. This is a pathetic status and bosom breakage to see people mistreating their old aged parents particularly when they need them the most.

The most likely causes of homelessness in Britain relate to a series of cardinal procedures like ( Cloke et al. , p 24 ) :

‘Loss of occupation, taking to lease or mortgage arrears ‘

‘Crisis, affecting relationships breakdown, domestic force ‘

‘Release from attention, like from armed forces ‘

‘Benefit traps, particularly affecting adolescents and refuge searchers ‘

‘Shortage of low-cost, secure rented lodging ‘

For or many old ages in the UK the surveies placed accent on structural causes of “ individual homelessness ‘ ( Drake et al. , 1982 as cited in Burrows & A ; Qulgars, 1997 ) The same sort of argument ne’er existed in relation to homeless households in UK who were victims of similar fortunes ( Glastonbury, 1971 as cited in Burrows & A ; Qulgars, 1997 ) . Such colored state of affairss have all the more increased the job of homelessness.



As a group of members working together for the issues related to homelessness made our undertaking more hard. To work creatively on such subject, certain struggles aroused with different jobs, which made our procedure more ambitious. Different factors obstructed our manner while nearing creatively to work out the job of homelessness. We followed seven stairss to work successfully in a group, as mentioned by Kurland ( 1982 as cited in Mink & A ; Oven, 1987 ) . These are ( 1 ) demand ( 2 ) intent ( 3 ) composing ( 4 ) construction ( 5 ) content ( 6 ) pre-group contact and ( 7 ) bureau context. These countries are non merely a check-list, but besides represent themselves as a portion of cardinal elements of believing dynamically and creatively. These stairss are explained as:


There are different types of homeless people with different demands. Forming a group for them involves designation of common demand for same sort of stateless people and set uping their demands together. Groups should be formed which identify the basic necessities like nutrient, protection, etc.


Aim can be defined as the 2nd basic demand of indistinguishable people and placing their demands of any sort is the intent of the group. This will heighten self-efficiency and actuate the homeless people.


Decision sing who is included as a member of a group, figure of members who will organize the group, whether the group is unfastened or closed, will fundamentally depends on the nature, features and potency of the group members. Homeless people may necessitate more attending, attention and fondness from the members in order to actively take part in the group.


The homeless people need a patterned and well-devised construction in order to form their lives and hence in order to provide them with such a construction, even our group should be cohesively knitted and should a balance its timings and ends to be achieved.


All the homeless people respond most readily to flexible, consistent and relentless engagements from workers. It requires active originative attack of the workers to promote a stateless individual to give air to their grudges.

Pre-group Context-

The beginning of the group members is another of import facet. Different stateless people come from different backgrounds and it is hard to set with each of them easy until the group members get along with them.

Agency context-

Agency refers to a topographic point where the group members work together in order to assist the homeless people. Emphasis should be laid on the nature and type of bureau, its work penchants to accomplish success.


While working as a group of directors for an administration, it was non so easy to follow these stairss and convince every member to work in understanding. As directors, we besides have to care about the involvements of stateless people ; and how best can we work out their jobs. There are certain conditions on which group creativeness is defined and without following those conditions, it is non easy to bring forth group creativeness. Anderson and King ( 1990 ) listed some points to achieve group success while working creatively to work out a job. These are ‘leadership, coherence, group length of service and invention. ‘ Anderson and King farther assert, that the chance of originative results may be highest when leading is democratic and collaborative, construction is organic instead than mechanistic, and groups are composed of persons drawn from diverse Fieldss or functional backgrounds. Group coherence and length of service represent group features whose relationship with creativeness, though apparently of import, is debatable. Furthermore, some grounds suggests that there prevails a curvilineal relationship between group coherence and originative public presentation ( Nystrom, 1979 )


First, we adopted the group job work outing technique of Brainstorming which is used in about all the organisation. Brainstorming is a technique in which all the take parting members are made free from negative feedback, so that they can believe freely on the subject and can come up with new, different and advanced thoughts and their accounts. Certain regulations are followed to use brainstorming technique, which are ( Mink & A ; Owen, 1987, p 216 ) :

‘The job is stated and the group is expected to supply assorted solutions ‘

‘All the take parting members are asked to show their ideas and they are noted down so that everyone else can see them. ‘

‘Neither of the solutions is evaluated when it is stated. Critical rating is postponed and the chief mark is to advance high interaction ‘

‘Ideas are non necessary to be serious ; they can be fancy, humourous and wild so that a mixture of emotions can give a new dimension to the procedure of job work outing. ‘

‘Adding new thoughts is encouraged and welcomed ‘


Although brainstorming is a good technique, yet it has certain drawbacks. It is found that, non all persons turn up during the brainstorming session. These Sessionss can promote some people to take part enthusiastically so that they can easy talk out their thoughts, but some people who are present do non take active portion in the treatment because of their hesitating nature. Hackman and Morris ( 1975 ) postulated that group public presentation is reduced due to ‘processes, coordination or motivational losingss. ‘ Procedure losingss result from mistakes in task-performance schemes. Coordination and motivational losingss can ensue from hapless integrating of group members ‘ attempts or from reward systems that reinforce inappropriate behavior. On the other manus, motivational additions can happen from societal facilitation or production force per unit area coming from other member ( Griffin, Sawyer & A ; Woodman, 1993 ) .

As brainstorming does non ensue in active engagement of all the members, therefore we follow some different techniques in our administration, which are non ‘worn and tired ‘ and assist us to work expeditiously towards the job of homelessness creatively. Hence, our job work outing group can be made more effectual by leaving preparation to all the group members about job work outing accomplishments ( Bottger & A ; Yetton, 1987 ) . In fact, it appears that increased accomplishment on creativeness undertakings by interacting groups over nominal groups is due to the groups ‘ ability to delegate more weight to responses of the most able individuals ( Bottger & A ; Yetton, 1982 ) . Hence with developing members become more efficient in their several occupation and they can be more advanced in their work and hence can believe critically towards a job and analyze all its chances logically. In this manner, their problem-solving accomplishments are enhanced and the efficaciousness degree additions. Interacting groups composed of individuals with above-average problem-solving ability were better able to place and, therefore to give more weight to higher quality solutions than groups composed of individuals with below-average ability ( Bottger & A ; Yetton, 1983 ) .

Another technique which our group followed to better their problem-solving accomplishments was Nominal Group Technique ( NGT ) ( Mink & A ; Oven, 1987 ) , which is a extremely structured method for giving job work outing options and it gives higher figure of group determination end products. In NGT, each member of the group participates every bit and produces better end products than brainstorming. In this procedure, all the members are divided in a group and in each group a leader is assigned the undertaking of sketching the stairss which have to be followed during the treatment. After researching the thought and discoursing it with the remainder of the group each member is given some clip to believe about the job raised and is asked to summarize their sentiments without indulging in any sort of treatment with the other group members. Now every group member is accessible to an unfastened treatment by giving their ain accounts and elucidations and treatment and rating can take topographic point on this footing. Each member discusses the pros and cons of all the points in sequence. Everyone in the group mutely assigns some rankings to all the points made. On the other manus, the group leader after roll uping and detecting all the rankings, declares the thought ( s ) with the highest figure of rankings as the group determination ( Mink & A ; Oven, 1987 )

Apart from these techniques, we made an attempt to place the expressed cognition of the group members in order to use it towards the group ‘s aim of work outing the job. Group provides an sphere in which all the members work in rigorous coordination and use each other ‘s cognition to heighten their ain. This increases their efficaciousness degree and provides a better solution to the job. This shared cognition leaves a positive impact on the result of the full procedure. The function of societal information in the work topographic point is now good documented ( Griffin 1983 ; Pfeffer & A ; Salancik, 1978 ) . Social information consists of verbal and non-verbal cues and signals that people provide to others sing what factors they value in the workplace and how they evaluate those factors in their current state of affairss. In support of the above thought, Social information has been known to hold an affect over a figure of different single, perceptual, attitude and behavior forms. ( Griffin, 1983, Bateman, Griffin, Head & A ; Wayne, 1987 ) . There are some struggles and statements which are made sing the impact of utilizing societal information with the originative procedures in organisations. For illustration Bateman, Griffin and Rubinstein ( 1987 ) investigated the extent to which different types of undertakings were more or less susceptible to the influence of the societal information. ( Griffin, Sawyer & A ; Woodman, 1993 ) . Besides, they deduced that perceptual experiences of unstructured job work outing undertakings requires greater sum of creativeness as more susceptible to societal influence than perceptual experiences of structured undertakings which required less creativeness.

Group creativeness is a aggregation of creativeness of each single operation in the group. Group creativeness is influenced by the formation of the group ( such as diverseness ) , features and maps of the group ( group size ) and all the procedures and processs followed in the group ( such as problem-solving accomplishments, societal information in our group ) and the influences we got from our administration.

There are chiefly two types of groups in an administration, viz. formal and informal groups. In most of the originative surveies made by research workers, they have considered formal groups merely, but we have chosen informal group form. In our informal group, same procedure occurred as those in informal group. There may be an statement that all the persons may stand out in bring forthing new thoughts within an organisation and may impact straight on the creativeness of the organisation. Although, there is a support to the statement but persons maps better within informal groups. That is the lone ground why we have taken informal group pattern alternatively of formal group form. It is difficult for an person to work in a complicated societal system without gaining the value of working in informal groups but our groups made great attempts to work out this job.


On the whole, creativeness as a procedure helped us in opening up legion possibilities and led us to lending to our undertaking in a wholly advanced mode. With legion thoughts fluxing in sing the issue of homelessness, we had to understand the fact that certain jobs and issues can easy be dealt with if single creativeness is taken into consideration. After finishing this assignment, we as a group have learnt that even though thought and convey out constructs was unsophisticated undertaking, the choice and the execution of those thoughts was wash uping. We besides learnt that engagement and assurance are punctually needed when seeking to work creatively. This is because there are certain constructs and thoughts which are dull yet correct for the instance and conveying those thoughts out into the group requires a certain sum of self-belief.

Another factor about creativeness is that many people need to detect their originative accomplishments in order to convey out the pioneer in them. Normally persons would non prefer taking an inaugural towards anything related to creativeness. This is why positive support and suspension of critical opinion is required.

We as a group purpose to set up ‘homes ‘ for stateless people by providing them non merely with the basic demands of life but besides supplying a happy and a comfy environment. We would organize dramas, runs, mass meetings which would play a great function in waking up the people and will certainly actuate them to lend to the cause of stateless people. We will follow are logo and advance the cause, Homelessness is non a inborn disease, it is inflicted by ‘we ‘ , the people and hence we shall do attempts to eliminate it from the root.

Part B


Working together in a group requires a greater grade of convergence in which every member of the group must portion his ideas independently. To follow a originative attack for our group towards this job was really necessary because we, as an NGO, were working for the betterment of stateless people and it was non possible for us to work with old traditional methods. A new thought and new originative attack was the demand of the status and it was required to believe critically towards the job. Group treatment means that all the members of the group take part every bit and come up with several thoughts on which the whole group can contract down to convey a new, different, originative and superb thought. The undertaking involved a batch of place work to be done by whole group and in response to this undertaking we did some research on the subject so that each member could garner equal information about the subject so that we could hold appropriate informations. We followed Brain function technique in our group, such that each member could bring forth new originative thoughts every bit much as possible. Brain function technique allows engagement from the persons who may experience diffident to set their thoughts in forepart of the group members. In this manner we ensured active engagement of all the group members.

Group treatment leads to the group creativeness as it is the common term of understanding of all the members. In our instance, we found it really hard to work creatively because there were certain struggles on the subject and sometimes we were non in a place to do an appropriate determination on the subject of the treatment. Besides, originative work requires engagement of all the members as a group, which is another major hard undertaking. Harmonizing to the rules of our group, unless we have a elaborate treatment session on the subject, we can non come up with a distinguishable originative work. It is non easy to hold a elaborate treatment every clip because all the members are engaged in different activities and to acquire a common clip for treatment was the major job. In order to follow a originative attack for this assignment, we as a group tried to perforate into the mentality of a stateless individual and read legion instance surveies on homelessness which helped us to make the deepness of the job. Sing legion pictures of people populating in shelters helped us in achieving an overview of this societal job.

After finishing this assignment, we as a group have learnt that even though deep thought can convey out constructs which are simple in nature but the choice and the execution of those thoughts was wash uping. We besides learnt that engagement and assurance are punctually required while working creatively. While working creatively many issues came our manner ; the cultural diversenesss and different backgrounds posed a great job. Since we were from different civilizations we surely had different sentiments for each other ‘s constructs and attacks. There was besides a communicating barrier, which was an obstruction since English was the 2nd linguistic communication of the whole group. But the bottom line is we enjoyed working creatively and now we know the actual significance of being originative.


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Every homo being has his ain manner of working and has the inclination to follow it. But when an person works unambiguously, the work done by him is said to be Creative. So Creativity is defined as the work which an person does apart from his everyday actions, which involves new and different attack towards the work and the manner in which the work is done.

Before the starting of this programme, I was non cognizant of my ability to believe creatively. Individually, I realized that if I expand my bounds of thought and expression at the job otherwise, my head itself would bring forth advanced and originative ideas. These ideas are non merely helpful at the workplace, but besides help in constructing one ‘s ego assurance.

While working creatively on this undertaking, many things came in between which helped me concentrate on the undertaking and better it, but some things made the undertaking highly hard. Many things learned during the class non merely helped me in deriving merely thoughts but besides suggested how to acquire the best work done. Individually, brain-mapping helped me a batch to acquire different originative and advanced thoughts. I came to cognize that possessing cognition is non the lone tool to acquire the best out from ego, instead if an person can pull off to use his obsessed cognition in proper way so he can easy bring forth some new originative thoughts with best solutions for his undertaking. Attending workshops ( particularly with guest members ) helped a batch in developing a originative attack and the activities performed during workshops gave first manus practical cognition, which turned out to be major support while working on this assignment creatively. These activities besides helped in conveying out the concealed endowments, which were non realized by me before these workshops. Working in a group was besides really helpful, as treatments on the subject ever generated new topographic point for the betterments. Somehow, managing clip and organizing with the group appeared a hinderance in my procedure to work creatively. As group treatment was really of import portion of this undertaking and to acquire a perfect clip slot for treatment appeared as the chief job.

Throughout the assignment I realized that I possessed originative thoughts before besides, but was non able to recognize them. My ability to recognize my originative and advanced ideas developed during this plan and I found out how to utilize my cognition in a proper way and how to put to death it successfully, non merely in the assignment but besides in daily life. New and different attacks are the basic demands to work innovatively and creativeness teaches how to utilize resources expeditiously, and while finishing this assignment, I realized that I have developed this originative attack in me. It gave border to my thought accomplishments and besides taught me how to work creatively as a portion of a squad, which seemed to be hard before this undertaking.


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An person ‘s ability to believe that he can be originative is creativeness in itself. Creativity has no established definition ; anything we do with the usage of our ain thoughts is termed as originative. Therefore, creativeness is a term coined by people themselves. For case, I am speaking of creativeness right now so all these ideas which I am composing down are extremely originative. While working on this job of homelessness as a group, I came across a different “ me ” . I started detecting my hidden art of being originative. While making the research I observed that I had the ability to construction the information with immense creativity, I could offer assorted thoughts to the attack of the topic as a whole, I could follow the organized form of the assigned subject, I had the possible to pick up the most appropriate information and utilise it in a originative manner. I noticed that I was capable plenty to categorize my manner of working under Walla ‘s ( 1926, as cited in Shalley & A ; Zhou, 2007 ) theoretical account of the originative idea procedure which identifies four stages- Preparation, Incubation, Illumination and Verification. I followed these stairss and proved out to be extremely originative.


The undertaking of working as a group was non an easy one. We were working in a group of three and the most of import thing which was required was that we had to pull off the meeting clip and work in the most co-ordinated and disciplined manner possible. But this whole thought was a large obstructor in my working as an person because foremost we faced agenda struggles and secondly, our cultural backgrounds varied which at a point led to chaos but was helpful in the terminal as we worked on the footing of each other ‘s cognition taking advantage of different educational backgrounds and proved out to be originative. Problems are meant to impede our ways but the victors are those who show a dorsum to the job and do their manner through and so did I. I tried to move every bit optimistic as possible and kept up my forbearance which helped me digest the toughest times. I besides read great figure of articles based on creativeness which helped me a batch and contributed to the undertaking as a whole.


After working on this assignment I can associate myself with the originative procedure to a great extent. I started detecting my art of being originative from the clip when we had brilliant Sessionss in the creativeness lectures which assisted me in happening my endowment. Particularly the brainstorming Sessionss, the cafe workshops, the intense cognition shared by our particular invitees helped me a batch as I actively participated in them and therefore they increased my assurance and boosted my morale. Creativity as a procedure taught me the plan of originative stimulation called ‘synectics ‘ ( Gordon, 1961 as cited in Shalley & A ; Zhou, 2007 ) which follows on two rules – do the familiar strange and do the strange familiar. Initially I was non familiar with my originative ability but now that strange construct has become highly with me.

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After finishing this assignment, I have learnt that even though I knew what being originative was, Ii have realized that about every activity in my day-to-day life consists of at least a minimal degree of this procedure. In other footings, creativeness is non limited to being used in merely an administration or on art. It is used in about every facet of life even though it is difficult to acknowledge. Besides, this assignment enabled me to “ detect ” my originative side. I found out that seemingly I am able to believe really creatively while I am making other originative activities such as playing a guitar or even cooking. I besides realized that my organizing accomplishments could be used to transport out undertakings in a originative mode. Besides, I discovered that Ii needed to work on two of import factors, viz. clip direction and concentrate on undertakings. After making comprehensive research and besides cutting out the distractions by analyzing in the library, the originative thoughts started fluxing. Working in a group in the activity Sessionss, which took topographic point in the hebdomadal talk, helped me in achieving legion originative ideas related to the assignment and besides provided me the necessary motive.

The high degree of cooperation and support from my group members was one of the chief drivers that helped me in being originative. New thoughts given by each person was taken into serious consideration and there was no negative or critical appraisal being done in the group. Even though there were some thoughts which were of minimal or of no usage at all, everyone in the group pushed each other to lend more and more thoughts, which lead to strong sense of motive. Besides, since all members of the group belonged to different civilizations, the pool of our thoughts was rich in diverseness. Certain members of the group bought up thoughts utilizing cultural positions, which enhanced the quality of thoughts. This motivated me in brainstorming, utilizing my cultural background and hence bring forthing possible thoughts.

The 2nd driver would be the societal job of homelessness itself. Bing bought up in a 3rd universe state and in a subcontinent which suffers from homeless that is widespread because of wars, dearths and natural catastrophes ; I felt motivated in seeking to happen out originative solutions of the job.

In my sentiment, the procedure of creativeness has no boundaries or bounds. It can be used in every state of affairs at any given topographic point or clip. It can besides be said that creativeness can be used when seeking to look at things from a different position. This assignment has made me recognize that the procedure of creativeness is non at all complicated. I have besides learnt that virtually everyone in this universe is originative, the lone issue being that most of us have non “ discovered ” it yet.


Loneliness is a nerve-racking experience and amendss one ‘s emotional, physical and religious good being ( Cacioppo and Ernst, 1999 as cited in Rokach, 2005 ) . We as a group of members in an NGO tried to analyze the job of homelessness and were profoundly touched. We merely prayed if there could be some miracle and this societal job could be finished from the roots. On the other manus, working in group proved out to be of great aid. We learned the importance of a construction while working, the procedure of planning and most significantly a disciplined manner of working in coordination. The assignment helped us in heightening our negociating accomplishments, communicating accomplishments and even our team-work accomplishments.


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