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The fund flow management of aviva’s ulips and the work culture of its employees

Abstraction

Today in the competitory universe, the insurance sector has the maximal growing and potency every bit compared to other sector. The Premium/GDP of the economic system is at around 4 % of the Indian Economy. A growing of over 200 per centum is likely to be seen by 2009-10 in which private insurance concern would turn at about 140 % . in position of aggressive selling techniques. Insurance has the maximal growing rate of around 80 to 90 % while FMCG has growing rate of merely 12 to 15 % only.A Privatization in insurance industry ended the monopoly of LIC in life insurance in India and presently there are more than 23 private participants in the insurance industry with market portion of around 52 % .

Among these 23 private participants AVIVA is a major participant in these sectors. It holds a portion about of 26 % . The study is fundamentally about the FUND FLOW MANAGEMENT OF Unit Linked Plans ( ULIPs ) of Aviva. The study will be chiefly concentrating on the assorted financess of ULIPs of AVIVA that are bing in INDIA and what are the beginnings of these financess. the assorted equities from which these financess come from. And so a study is done to cognize the work environment of AVIVA at Jayanagar,

OVERVIEW OF THE COMPANY:

Aviva India is a joint venture between one of the state ‘s oldest and largest groups, Dabur, and Aviva plc, the UK ‘s largest insurance group, whose association with India dates back to 1834.

Our vision is to be amongst India ‘s prima life insurance companies with a quality concern theoretical account, focused on sustainable growing. We seek to construct a robust merchandise portfolio meeting all client lifecycle demands related toA Savingss, Retirement, Investments and Protection.

With a strong gross revenues force of over 20,000 Financial Planning Advisers ( FPAs ) , we have initiated and pioneered many advanced gross revenues attacks, including the construct of Bancassurance and Financial Health Check services. We are among the first companies to present the modern-day unit-linked merchandises.

A seasoned squad of fund directors make our fund direction one of the cardinal discriminators. With a broad distribution web of159 subdivisions and shut to 40 Bancassurance partnerships, we are dispersed across about 3,000 towns and metropoliss in India. .

Spouses

  • Royal Bank of Scotland Group
  • PUNJAB AND SIND BANK
  • IndusInd Bank
  • Dubnium

Promoters

Dabur Group

Founded in 1884, DaburGroupis one of India ‘s oldest and largest group of companies with a amalgamate one-year turnover in surplus of Rs 2,834 crores. A professionally managed company, it is the state ‘s prima manufacturer of traditional health care merchandises.

Aviva Group

Aviva is a taking supplier of life and pension merchandises in Europe ( including the UK ) with significant places in other markets around the universe, doing it the universe sixth largest insurance group based on gross worldwide premiums at 31 December 2009. Aviva chief concern activities are long-run nest eggs, fund direction and general insurance, with world-wide entire sales* of $ 47.1 billion and financess under direction of A?402 billion at 31 December, 2010.

Management Team

TR Ramachandran

Chief Executive Officer & A ; Managing Director

Rajeev Arora

Director, Finance & A ; Actuarial

Monica Agrawal

Director, Corporate Initiatives & A ; Business Development

Gaurav Rajput

Associate Director, Selling

Sumit Behl

Director, Business Risk & A ; Internal Audit

Ravi Bhadani

Company Secretary and Senior Vice President- Compliance & A ; Legal

Munish Sharda

Director, Direct Gross saless Force

Rishi Piparaiya

Director, Bancassurance

Sandip Mallik

Director, HR

Jyoti Vaswani

Chief Investment Officer & A ; Director, Fund Management

Sanjeeb Kumar

Appointed Actuary

Snehil Gambhir

Director Operations & A ; Business Excellence

Rajiv Sehgal

Chief Information Officer & A ; Sr, Vice President, IT

Vijayalakshmi Natarajan

Senior Vice President, Operations

Awards and Recognition

We believe that our employees are our greatest strength and the lone plus that can be replicated. It is the passion of our people which continues to assist us accomplish the ‘impossible ‘ and do Aviva India great topographic point to work.

Award

Cause

Bronze at the Effie ‘s 2010

‘Aviva Great Wall of Education ‘

Gold at the SPIKES Asia Awards, 2010

‘Aviva Great Wall of Education ‘

“ Corporate Social Responsibility Award ” ,2010

FOR corporate societal duty plan STREET TO SCHOOL

The CMO Asia Awards in Singapore

Excellence in Branding and Marketing in Banking and Financial services, and Social Marketing

Award for Excellence in People Management ”

Because of the ranking among the top 25 companies as per GREAT PLACE TO WORK study in the last 4 old ages.

Award for Talent Management

during the national unit of ammunition of Asia Pacific HRM Congress

HR Excellence Award

HR Excellence Award

Corporate ResponsibilityA

Aviva believes that Education is insurance. It is investing that ne’er depreciates. It is our belief in the power of instruction that has fueled our enterprises to vouch it, most significantly to those who can non afford it. Through Corporate Responsibility initiatives Aviva want to authorise as many kids as it can.

Fact Sheet

  • JV spouse: A Dabur ( 74 % interest )
  • Foreign spouse: A Aviva plc ( 26 % interest ) . The universe ‘s 6th largest Insurance groups and the biggest in the UK. It is one of the taking suppliers of life and pensions merchandises to Europe. Aviva has a 53 million-customer base worldwide with ?402 billion assets under direction at 31 December 2010.
  • Managing Director & A ; Chief Executive Officer: A Mr. TR Ramachandran
  • Paid up Capital: Rs 2004 crores
  • Locations: 159 subdivisions, near to 3,000 locations
  • Bank spouses: RBS, Punjab & A ; Sind Bank, IndusInd Bank and more than 30 Concerted Banks and Regional Rural Banks

Bottom of Form

Introduction

Description of Project in Brief:

The study is fundamentally restricted to the UNIT LINKED INSURANCE PLANS i.e. ULIPs of Aviva. The study will fundamentally be on the Fund Flow Management of Aviva ‘s ULIPs and the work civilization of its employees ULIPs are a class of goal-based fiscal solutions that combine the safety of Insurance protection with wealth creative activity chances. In ULIPs, a portion of the investing goes towards supplying you life screen. The residuary part of the ULIP is invested in a fund which in bend is invested in stocks or bonds ; the value of investings alters with the public presentation of the underlying fund opted by the customers.A

The study will be fundamentally about the assorted ULIPs program of Aviva and how Fundss flow in these programs, what are the assorted sectors from where the financess come.

The ULIPs program of AVIVA is:

  • FREEDOM LIFE ADVANTAGE
  • YOUNG SCHOLAR ADVANTAGE
  • LIFE BOND ADVANTAGE
  • LIFE SHIELD ADVANTAGE
  • LIFE SAVER ADVANTAGE
  • SACHIN EXTRA COVER.

Aim of the Undertaking:

  • To analyze the assorted beginnings of Fund Performance Of AVIVA ‘s ULIPs
  • To cognize about all the AVIVA ‘s ULIPs that are bing in India and a elaborate survey about these programs
  • To cognize the assorted financess that semen under Life Unit Linked and Pension Unit Linked to cognize about their ASSET ALLOCATION PATTERN, ASSET MIX, PORTFOLIO RETURN, with mention toA

A§ Benchmark public presentation of the financess

A§ Year On YearA fund public presentation

A§ Portfolio of the financess

  • To analyze the work civilization at Aviva ltd in JAYANAGAR Branch
  • To research the factors where the employees are satisfied and to research the factors for which the employees are non at all satisfied, which is non impacting the working environment.

Methodology:

  • Descriptive analysis of the information ( utilizing descriptive statistics and figures ) collected through the study in order to depict theA work civilization at AVIVA
  • Different Measures of association will be used in order to depict the bing relationship among the variables under the survey
  • Assorted fiscal ratios will be used to measure the fund public presentation

Scope:

The range of the undertaking is limited to AVIVA at Jayanagar subdivision.

CHAPTER-1

Today in the competitory universe, the insurance sector has the maximal growing and potency every bit compared to other sector. The Premium/GDP of the economic system is at around 4 % of the Indian Economy. A growing of over 200 per centum is likely to be seen by 2009-10 in which private insurance concern would turn at about 140 % . in position of aggressive selling techniques. Insurance has the maximal growing rate of around 80 to 90 % while FMCG has growing rate of merely 12 to 15 % only.A Privatization in insurance industry ended the monopoly of LIC in life insurance in India and presently there are more than 23 private participants in the insurance industry with market portion of around 52 % .

Aviva is playing a lead function in this industry, and the UNIT LINKEDA PLANS of AVIVA are as follows:

The different Unit Linked Insurance Plans of Aviva are:

FREEDOM LIFE ADVANTAGE:

It is a flexible program of AVIVA which helps the person to run into any fiscal ends.

Aviva Freedom Life Advantage allows you to take the proportion of nest eggs and protection and alteration it later, in line with your altering demands, with the option to pay premiums for every bit few as 5 old ages.

YOUNG SCHOLAR Advantage:

Young Scholar Advantage is an insurance semen investing program to assist tosecure the kid ‘s instruction of its clients.

LIFE BOND ADVANTAGE:

Aviva Life Bond Advantage is a Single Premium unit linked insurance program that offers you an chance to put a ball amount for medium to long term together with Life Cover and flexibleness to entree your money after 5 old ages, besides the regular revenue enhancement benefits through:

  • Eight unit linked financess every bit good as two options for life screen
  • Extra fiscal protection through the built-in Accidental Death Benefit
  • Systematic partial backdown for hassle free structured backdown
  • Opportunity for extra investing with a nominal life screen ( top-up )

LIFE SHIELD ADVANTAGE:

Aviva Life Shield Advantage provides comprehensive protection for your household incase you are non around. Additionally, all the money paid as premium will be returned to you on endurance at the terminal of the Policy Term through:

  • A A Payment of Life Cover ( Sum Assured ) to your household in the event of your decease ( Option A )
  • A A Additional protection against Accidental Permanent Total Disability ( Option B )
  • A A Return of the money paid towards the base premium on your endurance at the terminal of the policy A

Term

  • Extra protection against Permanent Total Disability ( PTD ) and 18 Critical Illness covered A by the Aviva Dread Disease ( DD ) Rider ( available with Option A regular premium manner )
  • A discount on your premium for higher degrees of Sum Assure

LIFE SAVER ADVANTAGE:

Aviva Life Saver Advantage is preponderantly a nest eggs program that offers disciplined salvaging with high degree of fiscal security for the household, in instance something indecent happens

  • Increasing decease benefit:
    • Life Cover ( Sum Assured ) plus Fund Value as decease benefit
  • Flexible Life Cover ( 1.05 ten Policy Term x Annual Premium ) to ( 1.5 ten Policy Term x Annual Premium )
  • Inbuilt Accidental Death screen
  • Select from the two optional riders i.e. Aviva Child Education ( CE ) Rider and Aviva Dread Disease ( DD ) rider
  • Long-run nest eggs in line with altering demands:
    • Pay top-up premiums to increase the nest eggs component along with a nominal life screen
    • Reduce life screen under the base program
  • Fund options- Bond-II, Protector-II, Balanced-II, Growth-II, Enhancer-II, Infrastructure, PSU and Index-II Fundss,
  • STP option available for safer entry into and issue from equities

SACHIN EXTRA COVER:

Aviva Sachin Extra Cover Advantage is a hassle-free nest egg program that gives you a high life screen without undergoing any medical scrutiny by subscribing a self-declaration of good wellness. This planoffers high Life Cover ( Sum Assured ) in the first 10 old ages and reduces in the last 10 old ages equilibrating your demand for high protection during initial old ages and investing towards adulthood.

  • No medical scrutiny
  • Higher Life Cover
  • Loyalty Additions to hike adulthood returns
  • Eight fund options including Infrastructure and PSU Fund

In-built inadvertent decease screens for enhanced protection

The fund flow direction of Aviva is fundamentally divided into two caputs i.e.

LIFE UNIT LINKED

PENSION UNIT LINKED

LIFE UNIT LINKED:

Life unit Linked is a life confidence policy where the investing benefits are straight relative to figure of unit trusts purchased on the policy holders behalf.

The assorted sorts of LIFE UNIT LINKED financess are

Chemical bond Fundss:

The investing aim of the debt fund is to supply progressive capital growing with comparatively lower investing hazards.

ASSET ALLOCATION PATTERN

Government and other Debt Securities.

60 % – 100 %

Cash and Money Market

0 % – 40 %

ASSET MIX

PORTFOLIO RETURNS

( As on December 31,2010 )

Since origin

Last 1 twelvemonth

PORTFOLIO RETURN

7.9 %

6.4 %

BENCHMARK*

4.3 %

5.7 %

Note:

The BENCHMARK of BOND FUND is CRISIL COMPOSITE BOND FUND INDEX and the RETURN for more than one twelvemonth are COMPOUNDED ANNUALISED GROWTH RATE ( CAGR )

The item of the plus mix is given in ANNEXURE-1.

Secure Fundss:

The investing aim of secure fund is to supply progressive returns on your investing and carry capital warrant.

ASSET ALLOCATION PATTERN

Government

AND OTHER DEBT SECURITIES

60 % -100 %

Equity

0 % -20 %

CASH AND MONEY MARKET

0 % -40 %

THE DETAILED STUDY OF THE ASSET IS BEING ATTACHED IN APPENDIX-2

ASSET MIX

The item of the plus allotment is appended in appendix-2

PORTFOLIO RETURN

( As on December 31, 2010 )

Since origin

Last 5years* #

Last 3 years* #

Last 1 twelvemonth

Portfolio return

8.2 %

6.9 %

6.8 %

Benchmark*

6.1 %

6.7 %

5.3 %

7.7 %

PROTECTOR FUND:

Protector fund is a fund which increasingly gives return on the investing by puting bulk part in debt securities, with a minimal exposure to equities.

ASSET ALLOCATION PATTERN

Government and other Debt Securities 60 % – 100 %

Equity 0 % – 20 %

Cash and Money Market 0 % – 40 %

ASSET MIX

PORTFOLIO RETURN

( AS on December 31,2010 )

Since origin #

Last 3 old ages #

Last 1 twelvemonth #

Portfolio return

6.7 %

6.1 %

5.9 %

Benchmark*

7.1 %

5.2 %

7.2 %

Note:

BENCHMARK RETURN has been computed by using benchmark weightages on CRISIL COMPOSITE FUND INDEX and S & A ; P CNX NIFTY

# Returns for more than one twelvemonth are compounded annualized growing rate ( CAGR )

BALANCED FUND:

The Balanced Fund is designed to supply long term cumulative capital growing while commanding hazard, by availing chances in debt and equity markets

ASSET ALLOCATION PATTERN

GOVERNMENT AND OTHER DEBT SECURITIES 50 % – 90 %

EQUITY 0 % – 45 %

CASH AND MONEY MARKET0 % – 40 %

ASSET MIX

Portfolio Return:

Since origin

Last 5 old ages #

Last 3 old ages #

Last 1 twelvemonth

Portfolio return

17.9 %

4.9 %

9.2 %

Benchmark

12.5 %

9.7 %

3.7 %

10.9 %

Note:

BENCHMARK RETURN has been computed by using benchmark weightages on CRISIL COMPOSITE FUND INDEX and S & A ; P CNX NIFTY

# Returns for more than one twelvemonth are compounded annualized growing rate ( CAGR )

NAV MOVEMENT:

GROWTH FUND:

The Growth Fund is designed to supply long term cumulatie capital growing while pull offing the hazard of a comparatively high exposure to equity markets. The policy holder gets the full benefit of a rise in the market.

ASSET ALLOCATION PATTERN

GOVERNMENT AND OTHER DEBT SECURITIES 0 % – 50 %

EQUITY 30 % -85 %

CASH AND MONEY MARKET 0 % – 40 %

ASSET MIX

PORTFOLIO RETURN

( AS ON DECEMBER 31,2010 )

Since origin

Last 5 old ages #

Last 3 old ages

Last 1year

Portfolio return

20.7 %

0.7 %

10.9 %

Benchmark*

16.5 %

15.0 %

2.5 %

15.2 %

Note:

Past Return are non declarative of future public presentation. Benchmark return has been computed by using benchmark weight ages on CRISIL Composite Bond Fund and S & A ; P CNX NIFTY

# Returns for more than one twelvemonth compounded annualized growing rate ( CAGR )

ENHANCER FUND:

The Growth Fund is designed to supply long term cumulative capital growing while pull offing the hazard of a comparatively high exposure to equity markets. The policy holder gets the full benefit of a rise in the market.

ASSET ALLOCATION PATTERN

CASH AND MONEY MARKET 0 % – 40 %

EQUITY A A 60 % – 100 %

ASSET MIX

PORTFOLIO RETURN

SINCE INCEPTION

LAST 1 Year

PORTFOLIO RETURN

8.9 %

17.2 %

BENCHMARK*

7.6 %

17.8 %

Note:

Past returns are non declarative of future public presentation.

Benchmark is S & A ; P CNX NIFTY

# RETURN for more than one twelvemonth are compounded annualized growing rate ( CAGR )

NAV MOVEMENT

INDEX FUND:

The investing aim of index fund is to bring forth returns in line with the stock market index- NIFTY

ASSET ALLOCATION PATTERN

EQUITY A 80 % – 100 %

DEBT SECURITIES INCL. MONEY MARKETA 0 % -A 20 %

ASSET MIX:

The inside informations of the plus allotment is attached in appendix – 7

Portfolio Return:

Since origin

Last 1 twelvemonth

Portfolio return

0.9 %

18.4 %

Benchmark*

0.1 %

17.8 %

Note:

Past Tax returns are non declarative of future public presentation

Benchmark Return has been computed by using benchmark weightages on CRISIL Liquid Fund Index S & A ; P CNX NIFTY

# returns for more than one twelvemonth are compounded annualized growing rate ( CAGR )

NAV MOVEMENT

PSU FUND:

The investing aim of PSU FUND is to bring forth steady returns through investing in PSU FUNDs and related equities.

ASSET ALLOCATION PATTERN

CASH AND MONEY MARKET A A 0 % -40 %

EQUITY A 60 % -100 %

ASSET MIX

NAV MOVEMENT

INFRASTRUCTURE FUND:

The investing aim of the fund is to bring forth steady returns through investing in substructure and related equities.

ASSET ALLOCATION PATTERN

CASH AND MONEY MARKET 0 % – 40 %

EQUITY A 60 % – 100 %

ASSET MIX

NAV MOVEMENT

PENSION UNIT LINKED:

Secure Fundss:

It is an investing option for the Pension Plus Policy holders. The investing aim of the fund is to supply progressive return on investing and carry capital warrant

ASSET ALLOCATION PATTERN

GOVERNMENT AND OTHER DEBT EQUITIES 60 % – 100 %

EQUITY 0 % – 20 %

CASH AND MONEY MARKET 0 % – 40 %

ASSET MIX

Portfolio Return:

Since origin

Last 5 old ages

Last 3 old ages

Last 1 twelvemonth

Portfolio Return

8 %

6.9 %

6.9 %

Benchmark

7 %

6.7 %

5.3 %

7.7 %

Note: past return are non declarative of future public presentation

Benchmark return has been computed by using benchmark weightages on CRISIL COMPOSITE BOND FUND INDEX and S & A ; P CNX NIFTY

Nav motion

  • PROTECTOR FUNDA :

    Protector Fund is the progressive return on the investing in which bulk part is invested in debt securities with a minimal exposure to equities.

    ASSET ALLOCATION PATTERN

    GOVERNMENT AND OTHER DEBT SECURITIES 60 % – 100 %

    EQUITY 0 % – 20 %

    CASH AND MONEY MARKET 0 % – 40 %

    ASSET MIX:

    PORTFOLIO RETURN

    SINCE INCEPTION

    LAST 1 Year

    PORTFOLIO RETURN

    6.6 %

    5.6 %

    BENCHMARK*

    4.5 %

    6.7 %

    Note:

    Past RETURN are non indiacative of future public presentation.

    Benchmark return has been computed by using weightages on CRISIL and S & A ; P CNX NIFTY

    # return for more than 1 twelvemonth are compounded annualized growing rate ( CAGR )

    NAV MOVEMENT

    BALANCED FUND:

    Balanced Fund is an investing option for pension plus holders where the fund is designed to supply log term cumulative capital growing while commanding overall chances in debt and equity market.

    ASSET ALOCATION PATTERN

    GOVERNMENT AND OTHER DEBT SECURITIESA A A 50 % – 90 %

    EQUITY A 0 % – 45 %

    CASH AND MONEY MARKET 0 % – 40 %

    ASSET MIX

    PORTFOLIO RETURN

    SINCE INCEPTION

    LAST 5 Old ages

    LAST 3 Old ages

    LAST 1 Year

    PORTFOLIO RETURN

    15.5 %

    5.2 %

    10.6 %

    Benchmark

    11.4 %

    9.5 %

    3.5 %

    10.9 %

    Note:

    Past RETURN are non indiacative of future public presentation.

    Benchmark return has been computed by using weightages on CRISIL and S & A ; P CNX NIFTY

    # return for more than 1 twelvemonth are compounded annualized growing rate ( CAGR )

    Nav motion

    GROWTH FUND:

    Growth Fund is an investing option for the Pension Plus Policy holders. it is designed to supply long term cumulative growing while pull offing the hazard of comparatively high exposure to equity markets.

    ASSET ALLOCATION PATTERN

    GOVERNMENT AND OTHER SECURITIES A A 20 % – 60 %

    EQUITY A A 20 % – 60 %

    CASH AND MONEY MARKET A A A 0 % – 40 %

    ASSET MIX

    PORTFOLIO RETURN

    SINCE INCEPTION

    LAST 5 Old ages

    LAST 3 Old ages

    LAST 1 Year

    PORTFOLIO RETURN

    14.8 %

    6.1 %

    11.9 %

    Benchmark

    13.2 %

    11.5 %

    3.8 %

    13.0 %

    NAV MOVEMENT:

    INDEX FUND:

    The investing aim of INDEX FUND is to bring forth returns in line with the stock market index-NIFTY

    ASSET ALLOCATION PATTERN

    EQUITY A 80 % – 100 %

    DEBT SECURITIES Incl. MONEY MARKET 0 % – 20 %

    ASSET MIX

    PORTFOLIO RETURN

    SINCE INCEPTION

    LAST 1 Year

    PORTFOLIO RETURN

    8.4 %

    18.4 %

    BENCHMARK*

    8.1 %

    17.8 %

    Note:

    Past RETURNS are non declarative of future public presentation,

    Benchmark return has been computed by using benchmark weightages on CRISIL LIQUID FUND INDEX AND NIFTY

    # RETURNS for more than 1 twelvemonth are compounded by using benchmark weightages on CRISIL LIQUID FUND INDEX NIFTY

    NAV MOVEMENT

    INFRASTRUCTURE FUND:

    Infrastructure Fund is an investing option for the Pension Plus Policyholders. In this the fund is designed to bring forth steady returns through investing in substructure and related equities.

    ASSET ALLOCATION PATTERN

    CASH AND MONEY MARKET 0 % – 40 %

    EQUITY 60 % – 100 %

    ASSET MIX

    NAV MOVEMENNT

    PSU FUND. :

    PSU FUND is an investing option for the Pension Plus Policy holders. This fund is designed to bring forth steady returns through investing in PSU and related equities.

    ASSET ALLOCATION PATTERN

    CASH AND MONEY MARKET 0 % – 40 %

    EQUITY 60 % – 100 %

    ASSET MIX

    NAV MOVEMENT

    CHAPTER – 2

    THE STUDY OF THE WORK CULTURE OF ITS EMPLOYEES:

    Though the ULIPs Plan is wholly different from the Traditional Insurance so there is a batch of difference between theA WORK CULTURE of Aviva ‘s ULIPs as the work civilization of the organisation differs as and when the status of their work alterations.

    Basically Work civilization is a combination of qualities in an organisation and its employees that arise from what is by and large regarded as appropriate ways to believe and move.

    It is of import because:

    • Culture is the vehicle through which persons coordinate their activities to accomplish common ends and outlooks
    • Culture helps persons understand how their functions fit within the larger image
    • Culture defines the norms of acceptable behavior
    • Culture develops consistent readings of behaviours throughout the organisation
    • The well-managed civilization can better public presentation significantly while the unmanaged civilization will hinder even the best-intentioned alteration attempt

    The “ work civilization ” of an organisation is a merchandise of its history, traditions, values, and vision.It is ” a form of basic group premises that has worked good plenty to be considered valid, and, hence, is taught to new members as the right manner to comprehend, believe and experience. ”

    Desirable work civilization includes shared institutional values, precedences, wagess and other patterns which foster inclusion, high public presentation, and committedness, while still leting diverseness in idea and action.

    To cognize the employees view about the work civilization of the organisation a set of questionnaires has been formed which would assist us to cognize about some basic constructs of Human ResourceA Management. :

    These are the set of questionnaires with the aid of which we would cognize

    • the sum of emphasis the employees are taking
    • the degree of satisfaction that the employees get from different factors like rewards, wages. Compensations, working hours etc.
    • the degree of their satisfaction with their work
    • the relationship with their equals and higher-ups
    • their positions about the recreational installations
    • the occupation profile of the organisation

    Stress:

    Stress is the organic structure ‘s reaction to a alteration that requires a physical, mental or emotional accommodation or response. Stress can come from any state of affairs or thought that makes you experience frustrated, angry, nervous, or dying. Stress is caused by an bing stress-causing factor or “ stressor. ” Stress in a work environment is chiefly caused because of the high force per unit area of the occupation.

    Through this study we can cognize precisely whether the employees are stressed out with the work or they enjoy the work environment.

    Through the study that we are traveling to make we will be analysing the emphasis degree that the employees are holding.

    JOB SATISFACTION:

    The term Job Satisfaction means whether the employees are happy and satisfied with the work environment or non. The people are more happyA and they retain themselvesA in the organisation when they are satisfiedA with their occupation, the more satisfied they are said to be. Through the study I have come to a decision of the per centum of the employees who are satisfied with their occupation in AVIVA Jayanagar subdivision. It besides shows how necessary is occupation satisfaction for retaining the employees in the organisation.

    PERFORMANCE APPRAISAL:

    Performance assessment is the tool to cognize about the employee ‘s public presentation in the accounting twelvemonth. In this the higher-ups grade their juniors and state them where to better, and if they are executing extraordinary so they recommend them for promotions.usually in public presentation assessment there are two ushers who grade an person,

    Through the study we will precisely cognize whether a just assessment is being given to the employees in AVIVA Life Insurance, JAYANAGAR subdivision.

    Analysis AND INTERPRETATION OF THE SURVEY

    The study was being conducted in Aviva Jayanagar subdivision ; the study is restricted to the ULIPS program of AVIVA. In this study the figure of respondent is restricted to merely 30 employees.

    So the sample size is restricted to merely 30 employees.

    1. Interaction with co-workers

    SAMPLE SIZE

    No.of respondents

    Over Friendly

    30

    5

    Friendly

    30

    15

    Restricted to merely Professional Interactions

    30

    7

    Predominating

    30

    3

    Through the above information we can reason that 50 % of the employees are friendly with their coworkers, in AVIVA. merely 3among the 30 responded that their co-workers are ruling, and 7 felt that the employees are really professional. So about there is no alteration needed in the attitude of the employees.

    2. Rate FEEDBACK AND THE RESPONSE FROM THE SUBORDINATES:

    SAMPLE SIZE

    No.of respondents

    EXTREMELY FAIR

    30

    5

    Carnivals

    30

    10

    Average

    30

    15

    BIASED

    30

    5

    Through the above information we can easy reason that the response from the subsidiaries to the subsidiaries is Average as maximal figure of employees agrees with it.

    3. Evaluation OF FUN ACTIVITIES:

    SAMPLE SIZE

    No.of respondents

    EXCELLENT

    30

    5

    Good

    30

    15

    Average

    30

    10

    NOT UPTO THE MARK

    30

    5

    Interpretation:

    From the above figure it is clear that the 50 % of the employees ratedA the FUN ACTIVITIES asA good, whereas merely 16.66 % says that they find it first-class and 16.66 % besides finds non up to the grade.

    4. AVIVA AS A PAYMASTER

    SAMPLE SIZE

    No.of respondents

    EXCELLENT

    30

    6

    Good

    30

    12

    Average

    30

    7

    CAN Be BETTER

    30

    5

    From the above graph it is clear that merely 20 % of the employessA says that AVIVA is a great as a PAYMASTER, and 40 % rated it as good and 23.33 % rated it as an norm and merely 23.33 % rated it to be better and they want it to be better than it is.

    5. Function of the inducements and compensation:

    SAMPLE SIZE

    No. of respondents

    EXCELLENT

    30

    12

    mean

    30

    6

    Above Average

    30

    7

    BELOW AVERAGE

    30

    5

    Interpretation:

    From the above figure it is clear that 40 % of the employees are satisfied with the inducements and compensation programs that are being provided by AVIVA, and 23.33 % of the employees rated it as above mean and20 % rated it as norm and merely 16.66 % rated it as below norm. So as maximal employees are satisfied with the program, so there is no demand to alter the program.

    6.APPRAISAL SYSTEM IN AVIVA

    SAMPLE SIZE

    NO. OF RESPONDENTS

    Yes

    30

    18

    NO

    30

    12

    Interpretation:

    One of the most of import facet to retrain the employees have been through APPRAISALs. In order to undertake with the crises of employees go forthing the organisation, AVIVA has been practising a just policy in assessment which is clearly indicated with the 60 % corroborating that they are satisfied with the Appraisal system.A

    7. Ethical motive OF THE ORGANISATION:

    SAMPLE SIZE

    NO. OF RESPONDENTS

    Yes

    30

    20

    NO

    30

    10

    Interpretation:

    Ethical motives are something that every organisation should hold, it is clear from the above figure that 66 % of the employees are happy with the moralss ofAVIVA and 33.33 % of the employeesare non at all happy with the organisations moralss.

    8.STRESS Degree DUE TO WORK:

    SAMPLE SIZE

    NO. OF RESPONDENTS

    YES SOMETIMES

    30

    15

    YES ALWAYS

    30

    8

    NO SOMETIMES

    30

    2

    CANT’T SAY

    30

    10

    Interpretation:

    From the above figure it is clear that 50 % of the employees are sometimes stressed out because of the work force per unit area, 27 % responded that the work force per unit area is so high that they are ever being stressed out, and merely 7 % responded that they are stressed sometimes and 33.33 % of the employees could n’t find whether they are truly stressed out or non.

    9.WORKING HOURS

    Working hours means the figure of hours an single plant in an organisation.

    SAMPLE SIZE

    NO OF RESPONDENTS

    HAPPY WITH THE WORKING HOURS

    30

    20

    NOT AT ALL HAPPY

    30

    10

    Interpretation:

    From the above figure it is clear that 60 % of the employees are happy with the working hours and 40 % ofthem are non at all happy with the working hours.

    10. DRESS CODE AND SEATING ARRANGEMENT:

    SAMPLE SIZE

    NO OF RESPONDENTS

    Very COMFORTABLE

    30

    8

    COMFORTABLE

    30

    18

    UNCOMFORTABLE

    30

    3

    None OF THE ABOVE

    30

    1

    Interpretation

    From the above figure it is clear that 60 % of the employees are comfy with the drees codification and seating agreement of the organisation, where as 26.66 % are really comfy and 10 % A are uncomfortable and they believe it is humdrum and is impacting their temper to work and 3.5 % of the employees did n’t react.

    Restriction of the Survey:

    TIME CONSTRAINT:

    As the undertaking is merely for a period of three months i.e. boulder clay may so, I ca n’t acquire all the information beyond that period.

    • The survey covers merely the UNIT LINKED INSURANCE PLANS and non the TRADITIONAL PLANS.s
    • Can acquire merely limited information, as an houseman ca n’t acquire the confidential information of the organisation.
    • Wo n’t be covering with the competitory analysis of ULIPS as it is a huge survey, and a period of three months is excessively short to analyze in item about its Competitive analysis
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